Safety and security are our top priorities!

It goes without saying that online safety and security are ranked very highly at Keytrade Bank. It is constantly on our radar. Moreover, in the continuous struggle between user-friendliness and security, the latter will get the upper hand.

  • Phone illustration (contact)

    Victim of fraud?

    Did you give an unknown individual access to your personal data through the phone? Did you notice an unknown payment on your account that you did not do yourself? Did you lose your smartphone? Or was it stolen? Did you lose your bank card? Or was it stolen?

    Contact us immediately on + 32 2 679 90 00 or via phishing@keytradebank.com
  • Idea bulb illustration (large)

    Recognize fraud yourself

    Fraudsters have their own modus operandi. They combine fear with perseverance and a quick way out.

    Fear

    Are they frightening you? Quite often they supposedly want to ‘fix’ a technical or security problem (with your card or account).

    Perseverance

    Are they being too pushy? You need to urgently take action now or else …

    A way out

    Are they offering a swift and easy solution? You only need to click to open an attachment or a link, which enables them to get to your data or codes.

    Don't give fraudsters a chance by remaining vigilant at all times.

Must reads

By accepting our use of cookies, you allow us to improve your experience on our website, so that it is faster, more personalised and more secure. You can change the cookie settings in your browser at any time. Find out more about cookies.