How can we help you?

Opening a Keyhome account

I didn't receive my authentication methods yet, is it possible to extend the validity of my offer?

Please contact us via keyhome.experts@keytradebank.com.

I am already a client, but I don't have my authentication methods.

You can ask new authentication methods by using this document. After receiving and activating your authentication methods, you can continue with your request.

I have a question about my account opening

You need to do your account opening by using the available link in your personal space / transactional website. If you have question about a sent request: please contact us via info@keytradebank.com or via +32 (0)2 / 679 90 00.