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Credit card costs

What charges are associated with a VISA card?

Within the Euro area

  • Payments with VISA: FREE
  • Cash withdrawals using VISA (for the cards starting with 4454) : 1.00% of the withdrawn amount with min. 2,50EUR
  • Cash withdrawals using VISA (for the cards starting with 4796): FREE

Outside the Euro area

  • Payments with VISA : 1.40% change commission
  • Cash withdrawals using VISA (for the cards starting with 4454) : 5EUR + 2.00% of the withdrawn amount + 1.40% change commission
  • Cash withdrawals using VISA (for the cards starting with 4796) : 2EUR + 0.40% of the withdrawn amount + 1.40% change commission
  • Opposition in case of lost, stolen or fraudulent use of the card: FREE
  • Replacement of a lost, stolen or defect card: FREE
  • New PIN code: FREE

How much does the VISA card cost?

Your VISA card is free for the first year and as long as you use it 12 times a year. If the 12 transactions are not reached in the previous year, you will have to pay the following amount depending on the type of VISA card you have: 25EUR /year for a VISA Classic, 50EUR /year for a VISA Gold and 150EUR /year for a VISA Platinum. Tip: check your VISA transaction counter on your banking dashboard on the transactional site

How do I know if my free VISA card is extended? How do I know if I have reached the 12 transactions?

At any time, you can find out the number of transactions made during the current year via a counter on the dashboard of the transactional site. If the counter is at 12 or more, it means that your card will be free the following year. The counter also indicates when the free period will end.

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