Head of CIO Office

About Keytrade Bank

As a digital native and fintech ‘avant la lettre’, Keytrade Bank has been offering a fully online banking and trading experience to its clients for almost 25 years.  While continuously expanding its broad range of banking, investment and trading products Keytrade Bank has grown into the established challenger of the more expensive bigger traditional banks in Belgium. We take pride in delivering easy-to-understand quality solutions at a competitive pricing.

Becoming part of our inner Keytrade Bank circle means that you will be joining a diverse group of dynamic professionals who understand their roles and responsibility in society and how they can contribute to a better future. Keytrade Bank is a separate branch of the French Arkéa Direct Bank.

Responsible 

Belonging to a non-listed, cooperative mutualistic group with ambitious environmental and social commitments , Keytrade Bank understands its role and responsibility in society and how it can contribute to a better tomorrow. Our goal is to pave the way for our clients to take their own well-informed, sustainable and socially responsible decisions.

Position in the organization

Reports to the CIO and heads the CIO Office.

Who are you?

You are a young, talented and ambitious IT professional, with a solid university background, a proven track record in software development and in project management. Ideally you’ve been working in a large IT consulting firm. Processes and Risks are also topics of interest for you. You do not see yourself as a software developer, a system engineer or an IT architect for the rest of your professional life.

Where you want to go?

You want to receive initial people and domain responsibilities in the IT Management Team of a Bank, being exposed to the various aspects of the Bank’s technology practice: software development, devops and system engineering, but also IT way of working, processes, risks, finance, and skills. You’re not afraid to deliver yourself but also like to coordinate and manage more and more. You want to be instrumental in the successful execution of the Bank’s IT transformation. Last but not least you have ambitions to grow and develop quickly your core and soft skills in order to reach the next level.

What kind of job do we offer?

The role of the Head of the CIO Office is to second the CIO by taking the following key responsibilities in scope of the CIO Office:

1. IT Transformation & transversal IT projects
   • Following Keytrade Bank’s business roadmap and IT Strategy, define and coordinate the execution of the IT transformation initiatives at various levels: technology, sourcing, partnerships, way of working, … Report on the IT roadmap to Strategic Coordination Team.
   • Coordinate the execution of some key transversal IT projects like the Disaster and Recovery Test and the Test Refresh
2. Release Train Engineering
   • Organize with the Business the execution of the (quarterly) PI planning and PI planning event
   • Coordinate with the Architect and the Scrum of Scrum’s (SoS’ses) the System Architecture Runways resulting from the Business Epics
   • Make sure that the impacts of the IT (= Infra and Technology Chapters) Epics are accounted in Feature Teams backlogs and PI planning objectives
3. IT Audit, IT Risks, Controle Permanent
   • Act as a primary point of contact towards internal and external auditors and controllers, coordinating the input of the different teams in IT vis-à-vis the auditors
   • Coordinate and contribute in the remediation of the audit recommendations for IT – elaborating on the needed procedures when required, making sure remediation impacts are planned in the teams
   • Collaborate with the Risk team and support the execution of the IT Risks roadmap within IT
4. IT Processes, controls and KPIs
   • Ensure that the IT processes (IT Change Management, IT Asset Management, IT Skills Review, Backup and Restore, …) are understood and properly executed by all stakeholders, that the underlying implementation in terms of tools (CMDB) and workflows (JIRA), users rights structure and procedures meet the requirements and is properly maintained, propose and collect improvements and implement them with the help of IT teams and 3rd parties – role of JIRA Product Owner
   • Perform the first line controls on IT Processes, report on deficiencies and coordinate their remediation
   • Define and report on IT KPIs, coordinate improvements
5. IT Finance
6. Perform the yearly IT budgeting exercise, liaise with the financial control to perform quarterly IT budget status and updates

What experience do we expect you to have?

You have a master degree in civil or business engineering.

You have 5+ years of experience in the delivery of large IT projects, as a system/software engineer or as an architect.

You have 5+ years of experience in the management of large IT projects. 

What assets do we expect you to bring along?

You have a vision about Technology, how to use it to achieve business benefits, and you are acquainted with modern practices and platforms like DevOps, public cloud platforms, containers, microservices, data science, gitlab. 

You are capable of navigating through the various levels of abstraction when talking about technology: from coding best practices with developers to IT strategy with Board members.

You have strong relationship building and interpersonal skills, allowing you to deliver through collaborations.

You have excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups.

You have a “can do” attitude and the willingness to go the extra mile when required.

You are familiar in working in Agile teams following with the Scrum methodology, even better with SAFe.

You know what COBIT is, and if not, you are ready to learn and use it.

Offer

• Hybrid way of working: We are in a hybrid way of working that implements 50% tele working and 50% working from home.  
• A competitive salary package with advantages such as:
• Meal vouchers: €8/ working day
• Teleworking allowance
• Transport allowance 
• Group insurance
• Hospitalisation insurance
• …