Business Analyst Onboarding

Keytrade Bank is looking for a Business Analyst to join our Onboarding & Personal Data Management team. In this role, you'll help improve customer journeys and internal processes linked to client onboarding and personal data handling. You’ll work closely with business and IT teams to translate needs into effective solutions.

Your missions:

• Participate in the development of new projects related to Onboarding process, Personal Data Management, in collaboration with the Product Owner
• Collect and analyze business requirements 
• Write specifications and functional analysis
• Cooperate with both I.T. and Operations teams (contact center, sales, Middle Office) and with other stakeholders (e.g. Legal&compliance, Finance, Risk, Security)
• Help in performing tests and follow-up on I.T. development
• Analyze and find solutions dealing with specific issues
• Define and conceive improvements

Your profile:

• Bachelor or Master Degree in Finance/Economics or Engineering
• Passionate about Banking and Trading
• Autonomous (you define and guide actions end-to-end)
• Proactive (you propose solutions)
• Experience in business analysis
• Strong analytical skills
• Very polyvalent
• Knowledge about agile and scrum: knowing what makes a good user story and backlog management (being able to organize refinement sessions, helping assess business value, …)
• Being familiar with formal way of documenting business processes and the modelling skills that go with it: BPMN and/ or UML
• Good writing and presentation skills
• Being able to understand how developers work and talk to them
• Fluent in English

We offer you:

• Keytrade Bank is a young and dynamic organization with a lean structure, that evolves in an Agile ecosystem. The tempo and the atmosphere are upbeat and no day goes by without an element of fun!
• The company works in an agile setup with a lot of flexibility regarding remote work. This means that you will be guaranteed at least 50% homework with a high degree of flexibility.
• Offices are located in Watermael-Boitsfort in a peaceful, green surrounding.
• A competitive salary with extra-legal advantages such as meal vouchers, group insurance, health insurance and many others
• Continued education and access to trainings.
• Stepping stone for a continued career within Keytrade Bank
• Open, inclusive culture and dynamic working environment