Keytrade Bank and cookies
Protecting your privacy and providing an optimum user-experience for our website are very important to Keytrade Bank (“the Bank”, “we”, “us”, “our”). It is important to us to inform you clearly about that the cookies used on our website. Transparency leads to trust! What are cookies? What do they do? What do they not do? How can you delete them? You can read all about them here.
We thank you for having decided to visit us and wish you a pleasant stay on our website https://www.keytradebank.be (“Website”).
What is a cookie?
A cookie is a simple computer data file.. It can then be stored on the hard drive of your computer, tablet or mobile phone by your browser.
Cookies, insofar as they are used to identify users, qualify as personal data.
You are not required to accept (all) of our cookies. However, if you do not accept or delete some of our cookies, please be aware that you may not be able to take full advantage of certain features of our Website and/or the user experience. Click to set your cookie preferences.
What is the purpose of cookies?
Cookies allow our Website to recognize you. The Website learns your preferences and automatically adjusts to your wishes. For example, thanks to these cookies, you can browse our site in your own language, so you don't have to enter your language details every time you visit it. So cookies ensure that your visit of Keytrade Bank's site is much faster and more enjoyable.
Cookies can also help with assessing the popularity of web pages or the average time spent during your visit. A cookie can also be used for commercial purposes. For example, they can keep track of your areas of interest, so that you only see advertisements that may be of interest to you.
How do I configure, reject or delete cookies?
There are various ways to configure and manage cookies: either you can deactivate the Bank or third party cookies using your browser settings, or you can use our cookie-setting tool to manage your cookie preferences.
Cookie settings may vary from browser to browser
If you would prefer not to accept cookies in general, but want to make an exception for Keytrade Bank's cookies, you can specially configure your browser settings.
That configuration depends on the browser you are using (Edge, Firefox, Safari, Chrome, etc.). Check your browser's 'help' function for more information on how to do this.
It is better not to refuse 'necessary cookies'. Without necessary cookies, our Website will not function properly. Necessary cookies are automatically deleted when you close your browser.
You can configure your browser to automatically remove cookies when you close your browser. If you do that, your browser will not for example remember log-in details such as usernames and passwords. You will have to enter them again every time you start a session.
To delete cookies automatically on the most common browsers, you should do the following:
Open the menu via the three dots lined up horizontally, click on “Settings”, then “Privacy, search, and services”. Select “Clear browsing history”. If you want to make that permanent, click the box by “Delete browsing history on exit”.
Go to the 'Tools' menu and click on 'Options', then 'Privacy'. Select 'Never remember history'. If you want to select the cookies to be deleted by yourself, click on 'Remove individual cookies'.
Go to 'Preferences', click on the 'Security' tab and then on 'Show cookies'. Select 'Remove all'.
Click on the 3 dot (ellipsis) menu, go to “History”, click on “History” again, then on “Clear browsing data” in the menu on the left side, configure time range as you please (e.g. all time), then click on “clear data”.
The Bank’s consent mechanism cookie tool
You may provide or withdraw your consent by using our consent mechanism tool available in our cookie banner and/or by clicking on:
The period for which a cookie will remain on your device will depend on the period of validity of the cookie in question as described in the table below.
How do I avoid being tracked?
Enable Do Not Track (DNT) in your browser.
Do Not Track is a step towards putting you in control of the way your information is collected and used online. Do Not Track is a feature in a browser that allows you to let a Website know you would like to opt-out of tracking for purposes including behavioural advertising. It does this by transmitting a Do Not Track HTTP header every time your data is requested from the Website.
Go to the 'Tools' menu and click on ‘Safety'. Select 'Turn on Tracking Protection. Click on ‘Enable’ in right tab.
Go to the 'Tools' menu and click on 'Options', then 'Privacy'. Click to check the box next to "Tell Websites I do not want to be tracked".
Go to 'Preferences', click on the 'Advanced Preferences’ tab and then Check the box at the bottom of the menu labelled "Show Develop menu in menu bar." Click on "Send Do Not Track HTTP Header."
Click on the 3 dot (ellipsis) menu, go to “settings”, click “Privacy and security”, then “Cookies and other site data”, and turn Send a "Do not track" request with your browsing traffic on or off.
You have certain rights regarding the personal data we hold about you.
You have the following rights: to be informed, to access, to rectify, to object, to data portability, to erase (the “right to be forgotten”), to restrict processing, and to withdraw your consent (for the latter right, see here above).
Retention period of the data collected
The retention period of the data collected via the various cookies may vary depending on whether the cookie is placed by the Bank or by third parties. We are not responsible for the retention period for third party cookies.
For more details about the retention period, see tables here below.
Who is the data controller?
Keytrade Bank, the Belgian branch of Arkéa Direct Bank SA (France), situated at Boulevard du Souverain 100, 1170 Brussels and registered under CBE number BE 0879.257.191, is the controller of your personal data.
As a branch of Arkéa Direct Bank SA (France), itself a subsidiary of Crédit Mutuel Arkéa, the Bank is part of the Crédit Mutuel Arkéa group.
The cookies that we use
There are two main categories of cookies, first party and third party.
- First party cookies are managed by Keytrade Bank’s own Website. For a first party cookie the domain attribute of the cookie will typically match the domain that is visible in the browser address bar.
- Third party cookies are managed by a third party and can result in data about the browsing behaviour being accessible by the third party.
More specifically, hereunder is a list of the different types of cookies we use on our Website.
The legal basis for processing the necessary cookies is our legitimate interest (Article 6(1), f) of the GDPR). For the functional, analytical, and advertising cookies, the legal basis for processing is the consent of the users (Article 6(1), a) of the GDPR).