How can we help you?

Your personal space

Can I use a foreign mobile number to create my personal space?

No, that is not possible. You need to use a Belgian mobile phone number.

I can't connect to my personal space.

Did you receive the text message (code)? If this is not the case: please contact your provider to check whether they block certain types of text messages. If you did receive the text message, but you still can't connect: please contact us via info@keytradebank.com (please mention the error message and take a screen shot).

I want to connect to my personal space: which e-mail address to I need to use?

Please use the e-mail address you have used when saving the simulation.

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