How can we help you?
Your personal space
Can I use a foreign mobile number to create my personal space?
No, that is not possible. You need to use a Belgian mobile phone number.
I can't connect to my personal space.
Did you receive the text message (code)? If this is not the case: please contact your provider to check whether they block certain types of text messages. If you did receive the text message, but you still can't connect: please contact us via email@example.com (please mention the error message and take a screen shot).
I want to connect to my personal space: which e-mail address to I need to use?
Please use the e-mail address you have used when saving the simulation.