How can we help you?
Forgot your username? Or lost your access method?
Do you still have your username and need to create a new Softkey?
Still your username, but no longer any Softkey anymore? If you have itsme®, you can activate a new Softkey. Just click on "No more access? ->" when logging in and keep your itsme® ready.
Tip: don't forget you can create a new extra Softkey yourself via Preferences > Security > Authentication > Request a new Softkey.
Did you forget your username and need to request a new Softkey or Hardkey?
In this case, please fill in and send us the following form:
Logon, Hardkey, Softkey request form
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