How can we help you?

How can I open a Keyplan?

Any customer can subscribe a Keyplan for free at Keytrade Bank. If you are not yet a customer at Keytrade Bank, you can open your account now and determine yourself the parameters of your Keyplan. Select your funds, choose the amount and the periods of payments, and profit from this new periodic and diversified investment.

If you are already a customer at Keytrade Bank, please go to our secure site and click on Investing > Products > Keyplan.

Is it possible to open several Keyplans?

Yes, you can open as many Keyplans as you wish.

Can I open a Keyplan for my child/children?

Yes, it is completely possible to create a Keyplan for your child. To do so, it is necessary to open first an account in the name of the child of which you are the legal representative and then to open a Keyplan in his/her name by indicating its current account as account to debit.

How can I deposit money on my keyplan account?

Depositing money on your Keyplan is done automatically by the debit of the Keytrade Bank current account, which you have indicated when you created your plan. According to the chosen periodicity, the money deposits are treated automatically during the first five days of the month, quarter, half-year or year. You can do additional transfers by clicking on the menu Banking > Money transfer > Internal transfer. Or you can do this directly from your Keyplan account by clicking on "Transfer money".

When will my Keyplan be activated?

Your Keyplan is activated during the first five days of the month that follows on the month of the creation of your plan. If you started with an initial deposit, this amount will be transferred the beginning of next month to your Keyplan account. However, this amount will only be invested in the month following the creation of your Plan. You will then see this amount appearing in the current value of your Keyplan.

Where can I find the Knowledge and experience test?

You can find the Knowledge and experience test, once you are logged as a client, under Preferences. On this page, under the heading 'Personal preferences' you can fill in the knowledge and experience test. You need to fill in this test before you can start investing.