Checking your HardKey
Enter the Recovery Code you received by our Helpdesk.
To proceed with the activation, take the first letter with the initial PIN + the letter containing your new HardKey.
The letter with the initial PIN
The letter containing your new HardKey
Enter the serial number written on the sticker on the back of the device.
The serial number is on the back of your HardKey (10 characters)
+32 2 679 90 90
Available from 09.00 to 22.00 (CET)
Have you already changed your Hardkey PIN code? If so, please proceed with the next step.
Last step before using your HardKey.
Doing trades is easier, since you no longer have to sign them*.
*Exception: trades on OTC BB markets still need to be signed. You can also choose to keep signing all trades in «Your preferences».