SoftKey
HardKey
FAQ
Confirm transactions with your Smartphone!
The SoftKey, a new way to log in and confirm transactions on your computer: you don't need your Keytrade ID anymore, just use your smartphone to provide authentication.
Request the SoftKey
Don't have a smartphone or tablet?
Learn more about the HardKey
How does it work?
Watch these short videos to learn how to use the SoftKey for your transactions on www.keytradebank.be.
A lot easier
Say goodbye to all those passwords. With the SoftKey all you need is your username, your smartphone and a PIN to connect to Keytrade Bank.
to connect to Keytrade Bank...
you had to remember...
to connect to Keytrade Bank...
you just need...
Faster and easier than ever...
with the next generation of secured QR codes.
You can log in and confirm transactions by scanning a secured QR-code with your smartphone.
This is not just any code! This technology, developed by the University of Cambridge, has been optimized for online financial transactions. Whether you have an old or new smartphone/tablet doesn't matter, the camera will read the code. After scanning, you'll be able to see and confirm the transaction details on the screen of your smartphone or tablet*.
*The SoftKey is not compatible with devices that are «jailbroken» or «rooted».
The SoftKey is only available for iOS (+8.0) and Android (+4.0) devices.
Available on
any device
We advise you to activate the SoftKey on more than one device, such as your smartphone and your tablet. Thus, if you lose it you will still have a back-up solution. Consider it as a spare key, like the one you have for your house or car.
So you will never be disconnected from your assets, and do not worry: the Keytrade Bank app on your lost device can be de-activated remotely either by our customer service or by yourself.
*The SoftKey is not compatible with devices that are «jailbroken» or «rooted».
The SoftKey is only available for iOS (+8.0) and Android (+4.0) devices.
One device, multiple users
Using the family tablet for banking transactions? No problem! Our app can be used by different users from the same family, each one having his own PIN.
Banking operations and market transactions with the app
In addition to a simplfied authentication from a computer, activating the SoftKey enables you to perform most of your transactions with the Keytrade Bank app, without having to use an extra device in your pocket.
Small amounts
SignEasy, confirm with a click
Medium amounts
Confirm with PIN code
Higher amounts
Confirm on the website
Make your life easier!
Request the SoftKeyYour smartphone or your tablet is not compatible?
Learn more about our other method:
the HardKey ❭*The SoftKey is not compatible with devices that are «jailbroken» or «rooted».
The SoftKey is only available for iOS (+8.0) and Android (+4.0) devices.
Confirm your transactions with the HardKey
At Keytrade Bank we think security and ease of use are equally important. That's why we are upgrading our access tools with the SoftKey and the HardKey. The HardKey is a new device, similar to a Digipass, enabling you to log in and confirm transactions safely.
Request the HardKey
Do you have a smartphone or a tablet?
Learn more about the SoftKey
A unique and personal device
Each HardKey has a unique serial number, once it is activated, it means that only you can use it. Unlike the other banks, you do not need your debit card. All you need is your personal PIN and you are ready!
Simple and intuitive...
The Hardkey offers new functionalities. You will be able to see which transactions you are confirming and it's very easy to use.
More questions about the HardKey?
Check our FAQ
Mobile banking & market transactions with the app
If you order the HardKey, you'll need it each time you log in to the app.
A new way to log in!
Request the HardKeyAlways have your smartphone in your pocket?
You can also confirm with your smartphone
Learn more about the SoftKey ❭
