Business Analyst – Core banking system / Client Servicing and Operations

  • Team

    Product Factory

  • Contract type


  • Niveau

    Senior (+7y)

19 februari 2024
Solliciteer nu

Business Analyst – Core banking system / Client Servicing and Operations

Do you want to join the exciting and innovating world of online banking?

Keytrade Bank is part of the Crédit Mutuel Arkéa Group, a renowned and reliable French bank headquartered in Brest. As a pioneer in online banking on the Belgian market, Keytrade Bank has grown into a mature and complete online bank with a high focus on the young and dynamic culture. We are offering a strong range of daily banking services as well as numerous investment and trading opportunities. Keytrade Bank has experienced significant growth in recent years; our number of clients has doubled in 5 years and each year we recruit +15% staff. We are in no way comparable to a traditional bank. The approach and atmosphere are those of a solid and rapid scale-up.

Today we are looking for a Business analyst to join our Core Banking / Client Servicing and Operations feature team. Are you ready for a new challenge?

Your missions:

  • Participate, in collaboration with the Product Owner, in the development of new projects or in the follow-up of existing projects related to various topics within the scope of the Client Servicing and Operations feature team such as:
    • Regulatory related projects
    • Compliance related projects
    • Securities trading related projects
    • Payment related projects
    • Card related projects
    • Transformation related project
    • BAU related improvements
  • Organize workshops, collect, analyze & understand business requirements
  • Perform impact analysis
  • Write/design & publish specifications, functional analysis and process flows
  • Report and document bugs (Analyze and identify solutions dealing with specific issues or user needs)
  • Cooperate with I.T., Operations teams, legal & compliance, UX/UI and with other stakeholders (e.g. Finance, Risk, Security)
  • Perform tests and follow-up on I.T. developments
  • Define and conceive continuous improvement
  • Propose innovative solutions

Your profile:

  • At least 7 years of relevant experience in the banking/financial sector, preferably in an operational environment
  • Previous experience (5 years +) as a business analyst
  • Acquainted with IT related environments
  • Very Strong analytical skills
  • Super proactive (hands-on) approach
  • Able to work in an autonomous way
  • Polyvalence and eager to learn
  • Excellent communication/negotiation skills – Able to deal with stakeholders
  • Experience in Agile methodology
  • Proficiency in Microsoft Office suite (Excel, PowerPoint, Word)
  • Fluent in English as well as on either French or Dutch

We offer you:

  • An exciting position within a dynamic online bank
  • A unique opportunity to evolve/create expertise around many different banking related topics (transactions, trading, cards, regulation & compliance…)
  • A motivating package
  • Hybrid way of working (50% in the office & 50% from home)