Teamlead Regulatory Operations

  • Team

    Support & Operations

  • Contract type


  • Level

    Medior (2 - 7y)

January 25, 2024
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About Keytrade Bank  

As a digital native and fintech ‘avant la lettre’, Keytrade Bank has been offering a fully online banking and trading experience to its clients for 25 years.  While continuously expanding its broad range of banking, investment and trading products Keytrade Bank has grown into the established challenger of the more expensive bigger traditional banks in Belgium. We take pride in delivering easy-to-understand quality solutions at a competitive pricing.

Becoming part of our inner Keytrade Bank circle means that you will be joining a diverse group of dynamic professionals who understand their roles and responsibility in society and how they can contribute to a better future. Keytrade Bank is a separate branch of the French Arkéa Direct Bank.


Belonging to a non-listed, cooperative mutualistic group with ambitious environmental and social commitments , Keytrade Bank understands its role and responsibility in society and how it can contribute to a better tomorrow. Our goal is to pave the way for our clients to take their own well-informed, sustainable and socially responsible decisions.

Because of this growth, Keytrade is looking for an experienced teamleader for Regulatory Operational files, managing a small team and reporting to the head of Operations. 


The Team Lead Legal Ops will supervise, control and improve the administrative processes of legal nature : successions, bankruptcy, juridical enquiries, seizures, and temporary administration.

Within the Operations department, you will:

  • Lead the existing small team in charge of the day to day follow up of the management of the files and requests concerned
  • Organize the service while identifying and implementing process improvements in order to achieve operational excellence. This will include review of procedures, forms and FAQs.
  • Represent the team in internal stakeholder meetings (with legal department and product owners)
  • Guarantee the effective management of inquiries, seizures and succession files, including contacts with public authorities, notaries and heirs


  • You have at least 5 years of legal and process/operational experience. A law degree and management experience will be an asset
  • You have good organization, time management and scheduling skills 
  • You understand legal and regulatory requirements and processes 
  • You are hands-on and propose & elaborate improvements
  • You are responsible, motivated and autonomous
  • Working language: English
  • Required to have full proficiency in French and/or Dutch
  • You have good communication and interpersonal skills

What we have to offer?

  • Keytrade Bank is a young and dynamic organization with a lean structure, that evolves in an Agile ecosystem. The tempo and the atmosphere are upbeat and no day goes by without an element of fun!
  • Belgian employment contract 
  • Position 100% located in Brussels 
  • The company works in an agile setup with a lot of flexibility regarding remote work. This means that you will be guaranteed at least 50% homework with a high degree of flexibility.
  • A competitive salary with extra-legal advantages such as meal vouchers, group insurance, health insurance and many others
  • Continued education and access to trainings
  • Stepping stone for a continued career within Keytrade Bank
  • Open, inclusive culture and dynamic working environment