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Insures your online purchases and more, for free


  • Annual fee:
  • Monthly limit:

Demand a card

Not yet a client?

Open a free account tick the box «Yes, I would like a VISA card»


You have to pay an annual fee for your VISA Gold card, but this saves you easily €50 to €300. How so?

Think about each warranty insurance you no longer need to take at the purchase in an electro shop ( a cost of €50 to €150) or the cancellation insurance of the trip you will book soon.

Calculate yourself what your VISA Gold card can offer you annually.


  • Take advantage of the special offers with the "Epargnez & Cueillez" programme
  • Card accepted by over 30 million merchants worldwide
  • Ideal card for 100% secure online purchases
  • Withdrawal of money possible from ATMs worldwide
  • Collection of amounts due at the beginning of the next month
  • Monthly statement for your transactions available online
  • Additional insurance pack

Please note: VISA cards are only available for Belgian residents and private individuals.

Insurances in detail

Trip annulation and cancellation insurance

Trip annulation and cancellation insurance

You have a trip annulation and curtailment insurance if your trip has been paid with your Keytrade Bank VISA Gold card for minimal 75%. You are insured in case of illness or accident of the card holder, his partner or children younger than 25 and this for an amount of maximal € 5.000.

Extended warranty insurance

Extended warranty insurance

If you buy a device from the attached list; a TV, a freezer or washing machine, and you pay it with your Keytrade Bank VISA Gold card, 2 years extra warranty will be added to the manufacturer’s warranty of 2 years. Our service includes a remote diagnosis, repair and even replacement of unrecoverable device within the additional period of two years.

Safe online insurance

Safe online insurance

This insurance covers your online purchases paid with your Keytrade bank VISA Gold card, with a minimum of € 75 (and a maximum of € 500) against non-compliant delivery or non-delivery of an online purchase.

Travel assistance

Travel assistance

Travel Assistance for the holder of a Keytrade Bank VISA Gold card and his/her partner domiciled at the same address, the policyholder’s accompanying children (under 25 years of age) and those of his/her partner whether or not domiciled at the policyholder’s address. The assistance includes an intervention in case of illness, injury or death as well as a legal assistance abroad.

How to make a claim


1. Cancelling or interrupting a trip:

Complete the document below and send it by e-mail or by post to:

AXA Assistance
Claims Department KEYTRADE BANK VISA card
Avenue Louise 166/1
B-1050 Brussels

Trip Cancellation & Curtailment Claims Form
2. Requesting assistance:

Call +32 2 550 04 78 (please have your VISA card number to hand)

Service available 24/7


1. Receiving a refund for an online purchase:

Complete the document below and send it by e-mail or by post to:

AXA Assistance
Claims Department KEYTRADE BANK VISA card
Avenue Louise 166/1
B-1050 Brussels

SAFE ONLINE - Claims Form
2. Using the extended warranty insurance:

Call +32 2 550 04 78

Service available 24/7

Lost or stolen card?

Notify Card Stop immediately:

+32 (0) 70 344 344

From Belgium: 070 344 344 (max. 0.30 euro per minute).
From abroad: 00 32 70 344 344 (cost is determined by the foreign operator).

Need help?

+32 (0)2 / 679 90 00
From Monday to Friday between 09:00 and 22:00(CET)
Skype us