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Insures your online purchases and more, for free

VISA Classic

  • FREE for the first year. This advantage will be extended every year if you have made at least 12 transactions in the previous year. If not €25/year.
  • Monthly limit:

Get the card

Not yet a client?

Open a free account and tick the box «Yes, I would like a VISA card»

Note : Customers who need an assistance insurance, cancellation & curtailment insurance and extended warranty insurance on a wide range of appliances, prefer VISA Gold

Insurance in detail

Safe online insurance

Safe online insurance

This insurance covers your online purchases paid with your Keytrade bank VISA Gold card, with a minimum of € 75 (and a maximum of € 500) against non-compliant delivery or non-delivery of an online purchase.

How to make a claim

Receiving a refund for an online purchase:

Complete the document below and send it by e-mail or by post to:

AXA Assistance
Claims Department KEYTRADE BANK VISA card
Avenue Louise 166/1
B-1050 Brussels

SAFE ONLINE - Claims Form

Lost or stolen card?

Notify Card Stop immediately:

+32 (0) 70 344 344

From Belgium: 070 344 344 (max. 0.30 euro per minute).
From abroad: 00 32 70 344 344 (cost is determined by the foreign operator).

Need help?

+32 (0)2 / 679 90 00
From Monday to Friday between 09:00 and 22:00(CET)
Skype us